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Returns policy

 We want you to be happy with your purchase. Should any item fail to meet your expectations, and with a return authorization from AllClean, we will happily refund your cost in the same manner in which it was paid once your items are received by us and pass inspection. All freight costs and restocking fees as designated by our customer service department are customer responsibility. Restocking fees for returnable parts are 20%. Electrical components and special order parts are non-returnable. Exceptions for new motors, not installed may be possible.

NOTE: no items may be returned without a return authorization from AllClean Parts. Requests for return authorizations must be made within 7 days of receipt of item. Return authorizations are at our discretion. Items authorized for return must be received by AllClean within 10 days of the return authorization granted, in new condition, with original packaging to receive a refund.

 To obtain a return authorization, contact us via our website or call our toll free number (800) 710-2987.

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